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Your online security is our number one priority. Nothing is more important. Our job is to make sure your credit card account and personal information are always secure. My colleagues and I have been given extraordinary resources which are used to deploy the latest state-of-the-art technology to provide you with a secure online environment.

I'm proud of the security system we have created. Because of our commitment to security, your account and personal information are safe within Barclays and when you communicate with Barclays.

Christine Schuetz
Director, Cyber and Information Security, Barclays Bank Delaware

Here are some of the ways we provide the best in online security:

• Our sites use Transport Layer Security (TLS) to offer a 2048-bit secure link between your browser and our web servers. A Digital certificate signed by Entrust assures that you're communicating with Barclays and not a copycat site.
• There's a timeout built in to your logon session, so your connection to our site will be closed after a short period of inactivity. This timeout protects you when you forget to sign out.
• We use firewalls and other technology to block unauthorized traffic to our site. Our up-to-date monitoring routines detect suspicious activity and allow our 24x7x365 response team to investigate.
• Not only is all communication between you and Barclays encrypted, it's also encrypted between Barclays and our business partners. This is one more way we're doing everything we can to protect your information.

In addition to the latest security technology, here are some tips to help protect your security:

• When you visit a Barclays website, you are visiting a web page secured with Extended Validation (EV) SSL, the highest standard in the Internet security industry for website identity authentication. You should see a URL green bar and SSL security seal when connecting to EV protected websites.
• Check to be sure you are on the website of the company with which you want to do business. Website names (URLs) that are very similar to those of legitimate companies can easily be created by someone intending to commit fraud.
• Take the time to read the provider's Website Privacy Policy before proceeding. This should outline both the company's security measures and personal information sharing policies. Protect your personal information.
• Only provide merchants with the information necessary for the transaction.

• Never disclose your password to anyone, even a customer service representative from that company.
• Only provide merchants information necessary for the transaction.
• Ensure the site is encrypted before providing credit card or other personal information. Look for a key or lock in your URL address bar.
• Use unique passwords - avoid date of birth, Social Security number, or simple words. Do not use the same username and password across multiple websites, even across multiple banking websites.
• Avoid sending personal information via email unless the security is specifically outlined.
• Always keep a record of your online transactions.
• Ensure your browsers are up to date with the latest patches and security updates.

Barclays is committed to keeping your information secure. You can protect yourself by being aware of common tricks used to obtain access to your information.

Recently, some reputable companies have experienced email fraud. In these scams, individuals received an email linked to a website that looks like it came from the reputable company, often a bank or other financial institution. The email usually states that there is a problem with the customer's account and requests the customer's username and password. This type of scam is called spoofing or phishing. You are the first line of defense against phishing. Never provide your username and password in response to an unsolicited request.

By following a few helpful hints when viewing your email, you can help protect your personal information. Consider the following:

• A legitimate email regarding your account, issued by Barclays Bank Delaware, will always have the three consistent pieces of information outlined above in our Email Security Standards.
• Only open email attachments when you recognize the sender. Attachments are sometimes used to spread computer viruses that could access your personal information.
• Do not include sensitive information such as your full account number, Social Security number, username, password, or bank account number in emails you send. Barclays will never include such sensitive information in emails we send to you.
• Many fraudulent emails contain spelling or grammatical errors. Do not respond to an email if there are obvious mistakes.

Security is very important to us. If you have any questions or if you wish to validate the authenticity of a communication, you can always contact us securely by calling the phone number listed on the back of your credit card or by logging into our website to send a secure email.

For more details, visit the Privacy, Identity & Online Security page located on the Federal Trade Commission's website at www.consumer.ftc.gov/topics/privacy-identity-online-security